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4.5 cu. ft. Duet® Steam Front Load Washer with Load & Go™ System

Model # WFW97HEDW

 4.4 out of 5 (186 Reviews)

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Keep clothes looking newer longer 2 without the extra steps with the 4.5 cu. ft. Duet® front load washer. Now you can skip adding detergent to each load with the Load & Go™ system, which includes a cartridge that holds enough detergent to wash 12 loads 1 of laundry. You can even wash and dry a small load right in this steam washing machine thanks to the FanFresh® option with Dynamic Venting Technology®. And to cut down on pretreating, this front load washer features Active Spray technology to deliver more effective cleaning.

Features:

  • Adaptive Wash Technology
  • Load & Go™ System
  • Load & Go™ Cartridge
  • Precision Dispense
  • 14 Adaptive Wash Actions
  • 12-Hour FanFresh® Option With Dynamic Venting Technology®
  • Wash and Dry Cycle
  • Active Spray Technology
  • Steam Clean Option
  • Smooth Wave Stainless Steel Wash Basket
  • ENERGY STAR® Qualified
  • Presoak Option
Configuration and Overview
Capacity 4.50
ADA Compliant ADA Height and Side and Front Reach Compliant
CEE Tier Rating Tier II
Energy Star® Qualified ENERGY STAR® Qualified
UL Yes
Energy Factor 3.20
Water Factor 3.0
Cycle and Options
Number of Wash Cycles 12
Washer Cycle Selections Allergen, Clean Washer with affresh, Cold Wash, Delicates, Drain & Spin, Heavy Duty, Normal, Quick Wash, Sanitize, Towels, Wash & Dry, Whites
Pre Soak 30 minutes, 60 minutes, 8 hour
Option Selections Control Lock, Delay Wash, Detergent Concentration, EcoBoost™, End of Cycle Signal, Extra Rinse, Fan Fresh®, Presoak, Steam Clean, Water Hardness
Number of Soil Levels 4
Soil Selections Extra Heavy, Heavy, Light, Normal
Spin Speeds 5
Spin Speed Selections Extra Fast, Fast, Medium, Off, Slow
Temperature Selections Cold, Cool, Extra Hot, Hot, Warm
Controls
Display Type Cycle Indicator Lights with Digital Time Remaining
LED Color Blue
Feedback-Status Indicators Add Garment, Delay Wash, Detergent Level, Dispensing, Done (Clothes Clean), Door Locked, Estimated Time Remaining, Fan Fresh®, Load&Go™, Sensing, Steaming
Drum Material Stainless Steel
Hoses Included No
Motor Drive Type Direct Drive
Pedestal Options Yes
Stackable Yes
Advanced Vibration Control Dual Ball Balancer With 6 pt Suspension
Automatic Load Size Sensing Technology Yes
Eco Monitor No
Fan Fresh®-Fresh Hold® Fan Fresh®
Out of Balance Sensing Yes
Suspension System 2 Springs and 4 Dampers
Dimensions
Width 27
Depth 33 5/16
Height 38 3/4
Depth With Door Open 90 Degree 52 3/4
Minimum Height 38 3/4
Maximum Height 39 3/4

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4.4

out of 5 (186 Reviews)

86% of reviewers recommend this product.

Wash & Go Dispesner Grows Mold

Submitted by MW - 9/3/2017

I was very excited about my washing machine when I first bought it 3 months ago. Unfortunately, over the past month I have notice a lot of black mold growth that I cannot get to go away no matter how many times I clean this. This cannot be good for my health or my clothes.

No, I do not recommend this product

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Dispenser Drawer Mold

Submitted by Amy - 9/3/2017

Mold everywhere - in dispenser drawer, inside rubber on the inside of machine. Appears I'm not the only one experiencing this issue!

No, I do not recommend this product

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Mold

Submitted by Greg - 9/1/2017

I bought this washing machine and it has been great. LOVE the auto-detergent dispenser; EXCEPT, the detergent collects black mold. It is easy enough to clean off the dispenser, but the drawer recess develops mold and has many pieces and protrusions that are impossible to get all of the mold off. I think this is adding to the mildew smell of my laundry.

No, I do not recommend this product

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Dispenser Drawer Mold

Submitted by Andrew - 8/6/2017

The detergent dispenser drawer accumulates black mold. It makes me question if the clothes are clean. Very disappointing. Had mine for a little over a year.

No, I do not recommend this product

MOLD

Submitted by Frustrated Buyer - 7/14/2017

I purchased this this when we built but ours house and have had it rebuilt - new dispenser and new gasket within a year. I actually remove the entire dispenser area since, wipe dry inside the dispenser and gasket and leave everything to air out after each load and still a huge amount of mold both in gasket and dispenser area.

No, I do not recommend this product

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Ridiculous Amount of Mold

Submitted by JS - 7/4/2017

The detergent drawer and the area above the detergent drawer accumulate ridiculous amounts of mold. It is easy to clean the detergent drawer, but the area above the detergent drawer is almost impossible to clean. I believe this is a design flaw. I do not think it is healthy or sanitary to have that much mold inside the machine.

No, I do not recommend this product

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MOLD MOLD MOLD

Submitted by TW - 5/17/2017

We are having major mold issues in the dispenser area. I pulled the dispenser out and there is mold all in the area. It also appears to have some rust. I am very disappointed because otherwise liked the washer.

No, I do not recommend this product

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LOAD AND GO DETERGENT CARTRIDGE LIGHT WONT WORK!!

Submitted by lorraine - 3/30/2017

First i want to say i really do like my whirlpool.. not sure if anyone else has had this issue or no???? when i fill my load and go cartridge when its empty my red light does not come on at all so i know when to add detergent and it fills with water??? i have had the whirlpool tech come out and he has replaced four parts already and now my front control panel and some kind of harness will be replaced and if that does not work he said my issue will be given to the engineering department.. my washer is just months old.. has anyone had this issue yet????????????????

Yes, I recommend this product

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Mold! Do not buy!

Submitted by Jon - 3/11/2017

There appears to be a design flaw in this washer wish causes an extreme amount of mold to accumulate in the detergent dispenser drawer. We leave the drawer open after each wash to let it dry out, but this does not seem to help. We have never had this problem with any other front load washer. As a result, I would not recommend that you purchase this washer.

No, I do not recommend this product

Mold, Mold, Mold

Submitted by Mike the washer - 10/24/2016

This is my first front load washer. I bought it about a month and a half ago. I can't seem to get rid of the mold in the area where the detergent dispenses from. I leave the washer door Open after each wash and I have begun leaving the detergent dispenser open, but mold keeps showing up in new places. This is a nice washer, but I need to get the mold under control.

No, I do not recommend this product

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Easy to use

Submitted by Joyce the Nurse - 10/11/2016

With the wash cycles available it makes it easier to do wash

Yes, I recommend this product

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Lots of Mold

Submitted by PC - 9/29/2016

I have only had this washer for a few months and I keep noticing mold where the detergent goes, I would just clean it. I took the entire compartment out and there is mold everywhere. I am so disappointed because I was really loving this washing machine and dryer.

No, I do not recommend this product

Performance machine

Submitted by Joe - 9/23/2016

I bought This washer last Year but just last week opened the box and start using, I love it so many options quiet and wash good, the only negative I can say is that this washer is discontinue . and I wish I bought the match dryer too.

Yes, I recommend this product

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Great for large amounts of laundry

Submitted by Ashlee - 9/7/2016

I received this washer in May for a great price through customer service. Customer Service was ver accommodating and helpful. This washer is great at getting our clothes clean and can hold a large load. We have already had to get the belt replaced once. The technician said it slipped and wore in a place because of the slippage. I also have to clean the detergent tray with bleach occasionally, even though I leave it open, due to mold. Overall, it's a good washer.

Yes, I recommend this product

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Like a whisper

Submitted by Doglover - 8/16/2016

This is by the far the quietest washing machine that I have ever owned. I love how it runs and my clothes are amazingly clean. At first I didn't think that I needed the Load & Go system but now I am so happy that I don't have to think about detergent. It doesn't seem like a big deal but what a simple pleasure.

Yes, I recommend this product

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Washes great but it gets moldy.

Submitted by NYC Momof4 - 8/8/2016

I really wish I have gotten a top loader. I had this washer for a year now and I really like all the features but if by chance we leave the door close it gets smelly also the soap dispenser I have to clean very often, if I don't it gets moldy right above and in places I can't reach. I thought after whirlpool got sue they fixed the problem but apparently not.

No, I do not recommend this product

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Good Decision. Meets all our needs.

Submitted by NA - 8/6/2016

Replaced a previous with this model. Smart move fits our needs and our space.

Yes, I recommend this product

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Excelleent Performance

Submitted by ken5150 - 8/4/2016

We bought the washer and dryer combo 5 months ago. Washer performs flawlessly. However a little noisy when cycle starts (fill). So far so good.

Yes, I recommend this product

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I love my new washer

Submitted by Joyce - 8/2/2016

I love how dry the clothes are when they come out of the washer, except on the delicate cycle the clothes have too much moisture left in them after the final spin.

Yes, I recommend this product

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Love it!

Submitted by Beka - 7/31/2016

My sister-in-law has always had the Load & Go Duet, so I chose it based on her review. I have not been disappointed! I'm so glad I left my LG with the home I sold...

Yes, I recommend this product

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Great Machine

Submitted by Sue - 7/30/2016

Good product, works really well, i am very happy with this washing machine.

Yes, I recommend this product

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Great Product

Submitted by flower girl - 7/25/2016

After owning an LG for 12+ years (and not being happy with it) I spent many hours researching for a replacement. This washing machine easily handles large loads, cleans very dirty items (I am an estate gardener that really soils clothing) and everything smells great. This machine has a self clean cycle which is so superior to the drain system of all the Lg models. It is very efficient, quiet, and spins the clothing to nearly dry making the dryer work much less than the old model.

Yes, I recommend this product

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Super Stylish

Submitted by House and Home - 7/25/2016

Great looks, great efficiency, and great clean clothes!

Yes, I recommend this product

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Great washer

Submitted by LadyMary - 7/22/2016

I love the washer, the only setting it does not have is a rinse cycle, other then that it seems to have everything else you could want.

Yes, I recommend this product

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Design is great. Looks nice in home.

Submitted by OC Running - 7/21/2016

Nice product.

Yes, I recommend this product

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Wow

Submitted by Viking.....B - 7/20/2016

I had received this machine 3 months ago after being disappointed by another company & model. I gave it a chance, and I absolutely love my very 1 st front loader machine. My clothing is so clean and almost dry coming out and whisper quiet. The automatic soap despencer is a dream and totally goof proof. Also the extra hot setting for really dirty items. My 11 year old son does his own laundry that's how simple. :-).

Yes, I recommend this product

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Wish you could change the door hinge.

Submitted by Erin - 7/7/2016

We bought this unit along with the dryer. Due to the set up of our laundry room,the dryer has to go on the left hand side and the washer on the right. Therefore, both doors open to the left, so I have to reach over or around my washer door to put things in the dryer. On older washer models, you used to be able to change the side the door hinges on. If this is not possible anymore, maybe at least consider making it an option to ORDER either right or left hinge doors. Otherwise love the features.

Yes, I recommend this product

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The best washer I've owned

Submitted by Laundry lover - 7/3/2016

I bought this washer about a month ago. It's the best washer I've had yet. It fits a lot with its large drum and saves me so much time. I also love the soap dispenser that's dispenses the soap for u. I never have the problem of forgetting and putting soap in twice. I love this washer and will never consider any other name brand again. Whirlpool is the best.

Yes, I recommend this product

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Love the Load n'Go option!!

Submitted by Rhona - 6/24/2016

This is such an improvement over my older model Duet. It's "smarter", quieter and has more options.

Yes, I recommend this product

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Simple to operate

Submitted by JuJu - 6/24/2016

I purchased this 2 weeks ago as replacement for another whirlpool duet. I only hope it is as efficient and productive as the old one.

Yes, I recommend this product

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Quick -- and not dirty

Submitted by RothesayMarcus - 6/11/2016

We had received a washer and dryer for a wedding present but after 25 years or marriage and three children that had cloth diapers for the first 24 months of life we though we might take advantage of new cleaning technology. We were amazed when white shirts seemed brighter and our energy bill dropped! We rarely use the drier because cloths are almost dry.

Yes, I recommend this product

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So far so good. It's got a lot of different controls.

Submitted by Sam the Sleeper - 5/31/2016

I bought it a month ago and I am very pleased with it. It's quiet.

Yes, I recommend this product

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Great Wash Machine

Submitted by Burlscot - 5/28/2016

Extremely pleased with our purchase. Previous Whirlpool Duet was 14 years old, and had given us no problems. This model far superior. Spin cycle really does a job, so it takes a much shorter time to dry a load. Really like the detergent dispensing cartridge. Very impressed with the vibration control in the spin cycle.

Yes, I recommend this product

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Beautiful Machine!

Submitted by Herbsnapon - 4/12/2016

Completed about 8 loads of laundry. Load and go is such a wonderful feature!

Yes, I recommend this product

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Great machine

Submitted by Anne - 4/2/2016

I bought this with some skepticism and am totally won over

Yes, I recommend this product

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No problems!

Submitted by American shopper - 4/1/2016

Out of all the American made appliances that we bought for our new home, only Whirlpool has had no issues and worked correctly right out of the box. Love the Load & Go feature and ease of use.

Yes, I recommend this product

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Wow

Submitted by Klm - 3/27/2016

Great washer. Handles large loads with ease and the spin cycle is amazing

Yes, I recommend this product

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Very happy

Submitted by Super grandma - 3/26/2016

Have had for a month now. Love the detergent dispenser.

Yes, I recommend this product

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Whirlpool Duet WFW97HEWD

Submitted by jerrylee43 - 3/20/2016

So far, love this washer. Replaced a Duet WFW9700VAOO with it. Had it 9 years trouble free until last year.Hope this one gives as good as it did.

Yes, I recommend this product

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Quiet and awesome cleaning power

Submitted by Mike - 3/20/2016

I bought this a month ago to replace our 10yr old GE top loader and this is 1/2 as noisy, cleans 2 times better and is faster. the Fast spin cycle is almost as noisy as the old washer but then the drier takes less time to dry than the washer to wash :) I would recommend the stands for under the washer and dryer as well there worth every peny

Yes, I recommend this product

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1st front load washer

Submitted by Camo Diva - 3/20/2016

Bought both washer and dryer 3 weeks ago. Had to have service come back out to fix horrible rattle in dryer. Apparently a screw wasn't tightened on the inside housing. Both work very well and I am satisfied with how well the washer uses so much less water than my top load and spins the clothes almost dry. Washer is a little shaky when spinning, but at the speed it is going around I can see why.

Yes, I recommend this product

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Another fine Whirlpool product!

Submitted by Maple - 3/19/2016

I am very pleased with the machine but it is missing some of the functions of our previous model (options for silk and wool). We are pleased with the performance and are very happy with the quality of this washer.

Yes, I recommend this product

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Most easy to use washer I have ever used

Submitted by marnini - 3/15/2016

This is the easiest washing machine I have ever used. Controls are easy to understand. Very quiet operation. Laundry room is connected to my master bedroom by a wall and operation is very quiet, barely noticeable. Plenty of functionality to clean practically anything. Very efficient.

Yes, I recommend this product

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Waiting for my turn!

Submitted by Mark - 3/1/2016

Everyone in the house has used the new washer but me. And everyone has said that it does an amazing job.

Yes, I recommend this product

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Dissatisfied

Submitted by UNHAPPY - 2/29/2016

My previous washer was a front load Whirlpool. I loved it. I was unaware when I purchased it that it was disposable!!! Repairman said no one likes to fix them and it would be cheaper to buy a new one as these were disposable. That's crazy! He told me to stay with Whirlpool because they were the best. Well I did and we'll I am doubting that decision!! Just prchased the duet washer on Saturday. Was told the pedestals have not changed and the one I have would work for my new washer. WRONG!!!! They do not! That's another way to get you to spend another $300. I have used this new washer for 4 loads now and I hate it!!!!. The door leaks which I now have read in reviews I'll be wasting my time getting that looked at. It also does not dissolve the powder laundry soap well. Yes even in warm water. Very unhappy with this machine and NO I will not recommend it to anyone!

No, I do not recommend this product

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washer

Submitted by az hills - 2/22/2016

great washing machine very quiet holds large loads which saves on money.

Yes, I recommend this product

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4.5 cu ft Duet Steam Front load Washer

Submitted by Doug Unhappy - 2/13/2016

Had it a month and have not been able to get leaking door fixed. Two visits already and nothing done. Thinking about taking it back to dealer.

No, I do not recommend this product

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A Dream of a Clean

Submitted by Roy & Sharon - 2/13/2016

We recently replaced our 11 year old Whirlpool Duet washer with the newest steam clean FLW and it cleans like a dream! In 2005 we replaced our old fashioned spin washer with an FLW built in Germany and thought the new technology was wonderful. Now, the latest incarnation of the Duet washer, even though it is no longer manufactured in the old country, is so much better than the original that it beat all of our expectations. The steam option ensures whatever we wash is thoroughly sanitized. The washer even forces air through our wash once the spin cycle has ended so that our clothes begin to dry while our dryer is still working on the previous load. And the new Load & Go detergent dispenser not only saves us from over sudsing our clothes thus saving us on detergent but, because it uses just the right amount of detergent, it saves us on water because we no longer feel it necessary to double rinse our clothes. Overall, this washer is well worth the initial investment and the ongoing cost to operate.

Yes, I recommend this product

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LOVE THE LOAD AND GO, BUT LOUD WHEN SPIN DRYING

Submitted by HONEY - 2/12/2016

I BOUGHT THE WHIRLPOOL WASHER ABOUT A WEEK AGO, LOVE THE LOAD AND GO FEATURE, LOVE HOW QUIET IT IS DURING THE WASH CYCLE. BUT WHEN SPIN DRYING AT THE EXTRA FAST SPEED IT'S LOUD.

Yes, I recommend this product

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Purchase Of Ventless Dryer Drove The Washer Decision

Submitted by IMPiranha - 2/8/2016

I wanted a matching set, but had limited choices in ventless dryers. This washer was the match for the dryer I bought. I'm very pleased with its performance.

Yes, I recommend this product

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